Frequently Asked Questions

How do I get a discount code?

Discount codes are released monthly through our newsletter. To subscribe to Action Target's weekly newsletter, click here.
Note: Please be aware most discount codes have an expiration date.

When and where can I pick up my will call order?

You will receive an email within 72 hours of ordering informing you when your item can be picked up at the Action Target headquarters in Provo, UT.

Our headquarters are located at:
    3411 S. Mountain Vista Pkwy
    Provo, UT 84606

Can I select will call if I live outside of Utah?

Yes. Please note in the comments field when checking out that you live out of state but plan on picking up your order at the Action Target headquarters in Provo, UT. Also include the date you plan to pick up your order.

Our headquarters are located at:
    3411 S. Mountain Vista Pkwy
    Provo, UT 84606

Why am I paying sales tax for an out-of-state purchase?

Because Action Target is licensed to do business and build shooting ranges in your state, we are required by law to charge sales tax on all purchases, including those made online.

How do I qualify to become a dealer?

For more information on becoming an Action Target dealer, please follow this link:
https://www.actiontarget.com/services/dealer-program/

What if my package arrives damaged?

Please receive the package in any condition and have it noted by the deliverer that the package was damaged. Then inspect your package to make sure nothing is missing using the inventory sheet provided with the product. If you are unsure if your order is complete, you can contact our customer service toll free at (877) 852-2418.

What is the difference between AR500 and AR550 steel?

Steel hardness is measured using the Brinell hardness test which is conducted by indenting a steel plate with a 10mm steel or tungsten carbide ball under a set amount of pressure. A Brinell Hardness Number (BHN) is then assigned based on the diameter of the indent left in the steel.

The hardness of abrasion resistant (AR) steel is extremely important for steel targets. Softer steels can develop pits, craters, dimples, and other hazardous deformities when shot with any kind of ammo. For steel targets to be functional and safe, they should be made of high quality through hardened steel that has a BHN of at least 500.

The hardness of steel can vary depending on chemical makeup and the manner in which the heating and cooling of the steel is manipulated. Steel is an iron and carbon alloy that is made harder through the addition of elements like chromium, nickel, tungsten, and manganese. Depending on the chemical makeup, molten steel must be quenched (cooled) at a certain rate to achieve the desired hardness. Steel producers use different chemical equations and cooling processes to harden steel, but the end result is the same.

AR550 steel has a different chemical composition than AR500 steel and is significantly harder. Targets made of AR500 steel are generally designed for handgun ammunitions and certain rifle rounds within a limited range of grain and muzzle velocity. Targets made of AR550 steel are designed for all handgun ammunition and non armor-piercing rifle rounds. Shooters should follow the general shooting distance rule of 10 yards for handguns and 100 yards for rifles.

Do you ship to Canada?

Yes. Action Target now allows international orders to be placed through the online store, including those to Canada. In your shopping cart, click on the iGlobal Checkout button to process your order to be shipped internationally.

How do I order spare bolts and parts?

All nuts and bolts used in the Action Target portable product line are grade 5 hardware which is made of a more durable steel. Replacements of the same size can be found at your local hardware store but could be a lower grade. For grade 5 replacement hardware, contact customer service toll free at (877) 852-2418.

Can my steel target be damaged if I leave it outside?

No. Your steel target can be left outside permanently in the rain, snow, or other elements without being damaged. Should the paint chip or wear due to weather, simply restore it by applying spray paint of your choice. We recommend using an inexpensive, flat color spray paint.

Can I purchase individual pieces?

Yes. Certain pieces like head plates, stands, and feet are available for purchase online. If you cannot find the piece that you are looking for, call customer service toll free at (877) 852-2418.

Does Action Target make custom targets?

We don't normally make custom targets due to our high volume production, but we are always open to new target ideas. If you have a great idea for a target, email our Portable Target Specialist Chad Burdette at Chadb@ActionTarget.com.

Please be aware that all target ideas must meet our stringent quality and safety standards.

What part of my target is armor steel?

All of the shooting surfaces (ie. head plates) are always made of armor steel. The stands, feet, and hardware are made of mild steel.

How do I tell the difference on my target head plate between the AR500 and AR550 armor steel?

If your target head plate is made of AR550 steel, there will be three notches or indentations at the bottom of the plate. Head plates made of AR500 steel will have no notches.

Why are there three notches at the bottom of my target head plate?

These notches indicate that the head plate is made of AR550 steel which is rated for rifle shooting at appropriate distances.

I don't see my question here. What should I do?

Many of our products have their own FAQ's. Visit the product page and click on the 'FAQ' tab to view. If you can't find your answer there or through the quick links in the footer, use our Contact Form. We will get back to you quickly.